Maximum efficiency. Minimum footprint.

At EcoShield Secondary Glazing, our mission is simple: to make Scotland’s unique architectural heritage fit for the 21st century. Based in the heart of Scotland, we understand the challenges of living in beautiful, historic properties—from the draughty sash and case windows of the Kings Park Stirling, Edinburgh’s New Town to the noise-prone tenements of Glasgow’s West End.

Got a project in mind?

Let's Talk

PRIVACY STATEMENT

At EcoShield Secondary Glazing, your privacy is paramount. This policy outlines how we collect, use, protect, and handle your personal data when you interact with our website, request a quote, or engage our services across Scotland. We are committed to processing your information responsibly and in compliance with the General Data Protection Regulation (GDPR).

1. What Information Do We Collect?

We collect information to provide you with the best possible service:

Contact Information: Name, address, email address, phone number. This is typically collected when you request a quote, fill out a contact form, or make an enquiry.
Property Details: Information about your property (e.g., type of windows, age of property) relevant to providing accurate glazing solutions.
Website Usage Data: Information about how you use our website (e.g., pages visited, time spent, IP address) through cookies and analytics tools. This helps us improve our website.
Communication Records: Emails, phone call notes, and other correspondence related to your enquiries and projects.

2. How Do We Use Your Information?

Your data helps us serve you better:

To Provide Services: Fulfilling your requests for quotes, conducting surveys, scheduling installations, and managing your project from start to finish.
To Communicate With You: Responding to enquiries, sending updates about your project, and providing after-sales support.
For Marketing: With your explicit consent, we may send you occasional updates, offers, or news about our services that we believe may be of interest to you. You can opt-out at any time.
To Improve Our Services: Analyzing website usage to enhance user experience, identify popular services, and refine our offerings.
For Legal Compliance: Meeting our legal obligations and protecting our legitimate business interests.

3. Who Do We Share Your Information With?

We do not sell or rent your personal data to third parties. We may share your information with:

Granada Secondary Glazing: For warranty registration, product orders, and technical support related to your installation.
Sub-contractors (if applicable): Trusted partners who assist us with aspects of an installation (e.g., specialized scaffolding), always under strict confidentiality agreements.
Payment Processors: When you make payments, your financial details are processed securely by third-party payment gateways. We do not store your full payment card details.
Legal & Regulatory Bodies: If required by law, court order, or governmental regulation.

4. How Do We Protect Your Data?

We implement robust security measures to protect your personal information:

Secure Systems: We use secure servers and encryption (SSL) to protect data transmitted via our website.
Access Control: Access to your personal data is restricted to authorized personnel who need it to perform their job functions.
Data Minimisation: We only collect and retain data that is necessary for the purposes outlined in this policy.

5. Your Rights Under GDPR

You have specific rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure (“Right to Be Forgotten”): You can request that we delete your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the way we use your data.
Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to our processing of your data, particularly for direct marketing purposes.

To exercise any of these rights, please contact us using the details below.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings. For more details, please refer to our dedicated [Cookie Policy (link to actual cookie policy page)].

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us

Last updated: January 2026